Your Privacy
Privacy Policy
This Privacy Policy describes how h-djacket.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".
Device information
- Examples collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure: shared with our processor Shopify.
Order information
- Examples collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose: to provide products and services to you, fulfill our contract, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for fraud, and (with your consent) send you marketing about our products.
- Source: collected from you.
- Disclosure: shared with our processor Shopify.
Customer support information
- Examples collected: name, email address, order number, and the contents of your message.
- Purpose: to provide customer support.
- Source: collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information at shopify.com/legal/privacy. We may also share your Personal Information to comply with applicable laws, to respond to a lawful request for information, or to otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we use Google Analytics to help us understand how customers use the Site — read more at Google's Privacy Policy, and opt out at Google Analytics Opt-out.
You can opt out of targeted advertising by visiting:
- Facebook — facebook.com/settings/?tab=ads
- Google — google.com/settings/ads/anonymous
- Bing — Bing personalized ads
Additionally, you can opt out of some of these services at the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your Personal Information under the following lawful bases: your consent; the performance of the contract between you and the Site; compliance with our legal obligations; to protect your vital interests; to perform a task carried out in the public interest; and for our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Your rights
If you are a resident of the EEA or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, please contact us using the information below. Your Personal Information may be processed and stored outside your country, including in Canada and the United States.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. Cookies make your browsing experience better by remembering your actions and preferences. We use the following cookies to operate the store and provide our services.
Cookies necessary for the functioning of the store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| checkout_token | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _shopify_s / _shopify_y | Shopify analytics. |
Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies through your browser settings; please note that removing or blocking cookies can negatively impact your experience.
Do Not Track
Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sale@h-djacket.com or by phone at +1 404 649 2884.