Privacy Policy

This Privacy Policy explains how H-D Jackets ("we", "us", or "our"), operating at h-djacket.com, collects, uses, and protects your personal information when you visit our website or make a purchase. We are committed to protecting your privacy and handling your data with transparency and care.

Information We Collect

We collect information to provide you with the best possible shopping experience. The types of information we collect include:

Device & Usage Information

• What we collect: Browser type, IP address, time zone, pages visited, search terms, and how you interact with our site.
• Why we collect it: To ensure the site loads correctly for you, improve performance, and analyze usage patterns.
• How we collect it: Automatically via cookies, log files, web beacons, and tracking pixels.
• Who we share it with: Our platform provider, Shopify.

Order & Account Information

• What we collect: Name, billing and shipping address, payment details, email address, and phone number.
• Why we collect it: To process your order, arrange delivery, send confirmations, prevent fraud, and provide customer service.
• How we collect it: Directly from you at checkout.
• Who we share it with: Shopify (our e-commerce platform) and payment processors.

Customer Support Information

• What we collect: Name, email, order number, and message content.
• Why we collect it: To respond to your enquiries and resolve issues.
• How we collect it: Directly from you via email or phone.

How We Use Your Information

We use your personal information to fulfil your orders, process payments, arrange shipping, communicate with you about your purchase, and — with your consent — send you marketing communications about new products and offers. We do not sell your personal information to third parties.

Sharing Your Information

We share your information only with trusted service providers who help us operate our store, including Shopify (our e-commerce platform). You can read Shopify's privacy policy at shopify.com/legal/privacy. We may also disclose information where required by law.

Targeted Advertising

We may use your information to serve you relevant advertisements on third-party platforms. You can opt out of targeted advertising by visiting:

• Facebook: facebook.com/settings/?tab=ads
• Google: google.com/settings/ads/anonymous
• Digital Advertising Alliance: optout.aboutads.info

Cookies

Cookies are small files downloaded to your device that help us improve your browsing experience. We use the following essential cookies to operate our store:

Most cookies expire within 30 minutes to 2 years. You can manage cookies through your browser settings, though disabling them may affect your shopping experience.

Your Rights

If you are located in the European Economic Area (EEA) or California, you have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When you request deletion of your data, we will erase it from our records promptly.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us:

• Email: sale@h-djacket.com
• Phone: +1 404 649 2884
• Website: h-djacket.com